NXTLVLBIZ LLC – Refund / Chargeback Policy & Customer Satisfaction Guarantee

Updated 11/18/2025

1. Introduction and Purpose

This No Refund / No Chargeback Policy (“Policy”) forms an essential component of the terms governing all transactions with NXTLVLBIZ LLC (“NXTLVLBIZ,” “we,” “our,” or “us”). Because our Services involve immediate allocation of resources, activation of proprietary systems, specialized labor, and direct engagement with third-party platforms, it is necessary to clarify the expectations, limitations, and processes surrounding all financial commitments made by customers (“you,” “your,” “User”).

This Policy exists to protect both parties through transparent expectations while maintaining the integrity, efficiency, and continuity of the Services we provide.

2. Finality of All Payments

By purchasing, subscribing to, or otherwise engaging with any NXTLVLBIZ Service, you acknowledge and agree that:

  • All fees, payments, and charges are final and non-refundable
  • NXTLVLBIZ does not issue refunds, credits, partial refunds, prorated refunds, or reimbursements
  • Payment disputes or attempts to reverse payments are prohibited under this Policy

This applies whether the service is fully utilized, partially utilized, or unused, including situations involving:

  • Perceived or subjective dissatisfaction
  • Changes in your business circumstances
  • Third-party platform decisions or algorithm changes
  • Unexpected delays influenced by external factors
  • Incorrect or incomplete information provided by you
  • Misunderstandings of service descriptions prior to purchase

This clarity ensures consistency and fairness across all client engagements.

3. Chargeback Prevention and Financial Resolution

To maintain operational stability and prevent disruptions, you agree that:

  • You will not initiate any chargeback, payment dispute, or reversal request
  • All concerns related to charges must be directed to NXTLVLBIZ for resolution
  • Initiating a dispute with your financial institution violates this Policy and the underlying service agreement

Should a chargeback be filed, NXTLVLBIZ reserves the right to:

  • Present documented evidence proving service delivery
  • Suspend or discontinue Services
  • Pursue administrative fees or recovery of losses consistent with industry standards

Our intention is not punitive—only to ensure fairness and contractual compliance.

4. The NXTLVLBIZ 100% Satisfaction Guarantee

We are committed to delivering high-quality, professional work. To provide customers with confidence and clarity, NXTLVLBIZ offers a 100% Satisfaction Guarantee, which ensures customers receive thorough, competent completion of the Services purchased.

4.1 What the Guarantee Covers

We guarantee that:

  • The Service you purchased will be completed as described
  • Work will be performed using professional standards and reasonable skill
  • If you believe aspects of the service need improvement, NXTLVLBIZ will provide appropriate adjustments or revisions within the original scope

This guarantee exists to support customers and maintain quality—not to offer refunds or financial remedies.

5. What the Guarantee Does Not Include

To ensure clarity and prevent misuse, the Satisfaction Guarantee does not cover:

  • Refunds, credits, or financial compensation
  • Guarantees of performance or specific outcomes
  • Unlimited revisions or requests unrelated to the original service
  • Circumstances caused by third-party platforms
  • Changes in personal preference after work has begun
  • Issues caused by missing or delayed customer information

NXTLVLBIZ maintains discretion regarding what qualifies as a suitable revision and when a service is considered complete.

6. Customer Responsibilities and Fair Use

To uphold the integrity of the Satisfaction Guarantee, customers agree to:

  • Provide all necessary information promptly
  • Communicate professionally and clearly
  • Request revisions within reasonable limits
  • Use the guarantee solely for service improvement—not as a substitute for refunds or dispute actions
  • Avoid knowingly creating circumstances that would disrupt or delay service delivery

NXTLVLBIZ may limit or conclude the revision process if requests exceed the original service scope or conflict with reasonable expectations.

7. Mediation as the Exclusive Method of Dispute Resolution

To ensure fair and efficient resolution of concerns, you agree that:

  • All disputes, disagreements, or claims arising from your purchase or use of Services must be resolved exclusively through mediation
  • Mediation will occur in Wichita County, Texas, unless both parties agree otherwise
  • Each party will be responsible for its own expenses, and mediation costs will be shared equally
  • Mediation must be attempted in good faith before any further action is considered

7.1 Waiver of Litigation and Arbitration

By purchasing from NXTLVLBIZ, you voluntarily and knowingly waive:

  • The right to sue NXTLVLBIZ in court
  • The right to participate in class actions or group claims
  • The right to pursue arbitration of any kind

Mediation is the sole and exclusive mechanism for dispute resolution under this Policy.

8. Required Pre-Mediation Communication

Before initiating mediation, you agree that:

  • You will first contact NXTLVLBIZ directly at Support@nxtlvlbiz.com
  • You will allow NXTLVLBIZ a reasonable opportunity to address the concern

Failure to follow this step constitutes non-compliance with this Policy.

9. Binding Effect

By completing a purchase with NXTLVLBIZ, you confirm that:

  • You have read, understood, and accepted this Policy
  • You agree that all payments are final
  • You waive the right to refunds or chargebacks
  • You accept mediation as the exclusive dispute resolution method
  • You accept the Satisfaction Guarantee as the sole service-related remedy

Your purchase serves as your binding acceptance of these terms.

10. Disclaimer

To the fullest extent permitted by applicable law:

  • NXTLVLBIZ is not liable for indirect, incidental, consequential, punitive, or special damages
  • NXTLVLBIZ is not responsible for third-party platform behavior or algorithm changes
  • The total liability of NXTLVLBIZ shall not exceed the amount paid for the relevant Service within the preceding 30 days
  • No verbal or informal representation can alter this Policy

This disclaimer ensures transparency, consistency, and fairness for both parties.